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Operations Manager

Run production follow-up, partner mills, packing and export documents so every order ships on spec and on time.

  • Thrissur, Kerala (regular travel to partner mills in Erode, Karur and Tirupur)
  • Full-time · On-site
  • ₹50,000 to ₹90,000 per month
  • Reports to Founder
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About the role

Anabyn is a textile export house. We write the spec for towels, bed linen and bathrobes, have each order made by a specialist partner mill in South India, inspect it to AQL 2.5 and ship it from Cochin or Vizhinjam as exporter of record.

The Operations Manager owns everything between a confirmed order and a container on the water. You run the partner-mill panel, keep production on calendar, make sure packing matches the buyer's spec and get the export documents right the first time. The founders sell; you deliver.

What you will do

  • Run the partner-mill panel: 3 to 5 mills per product line, each with a scorecard for spec, shade, on-time delivery and audit status. Recommend when to add or drop a mill.
  • Build a back-calculated production calendar for every order, from vessel cut-off back to yarn, lab dips and approvals, and chase it daily.
  • Negotiate rates and lead times with mills and keep vendor rates current in the pricing system.
  • Plan inline and final inspections with the QC lead in Erode and act on what they find.
  • Own packing and labelling to buyer spec: cartons, inserts, care labels, barcodes and shipping marks.
  • Book freight with forwarders and prepare export documents: commercial invoice, packing list, certificate of origin and bill of lading follow-through.
  • Host buyer visits and video calls at the mill running their order.
  • Keep every order, task and document in the CRM, not in WhatsApp and Excel.

What you bring

  • 5 to 8 years in a textile export house, buying office or home-textile mill, in merchandising or production.
  • Working knowledge of terry towels or bed linen: GSM, thread count, shade bands, shrinkage, AQL.
  • Has run orders end to end, including export documentation.
  • Comfortable negotiating with mill owners in Tamil and English. Malayalam is a plus.
  • Willing to travel to Erode, Karur and Tirupur two to four times a month.
  • Happy to work in software every day.

Nice to have

  • An existing network of mills and units in the Karur, Erode or Tirupur clusters.
  • Experience with GCC hotel or laundry buyers.
  • Has managed one or two people.

Your first 90 days

  • Month 1: meet every partner mill, take over all live orders and their calendars.
  • Month 2: scorecards filled for each mill, freight and documents handled without founder help.
  • Month 3: on-time shipment rate tracked and reported each week, first mill review done.

What we offer

  • Pay: ₹50,000 to ₹90,000 per month, based on experience.
  • A seat close to the founders. You see every order, buyer and decision, not a slice of it.
  • Work that ships to hotels, laundries and retailers in the GCC, Europe and beyond.
  • Modern tools: one CRM for leads, orders, QC and documents, with AI drafting built in.
  • Clear growth paths as the export house adds lines and markets.

Hiring process

  1. Application review within 5 working days.
  2. 30-minute call with the founder.
  3. Practical test: plan a production calendar for a real (anonymised) order.
  4. Meet the team in Thrissur, references, offer.