About the role
Anabyn is a textile export house. We write the spec for towels, bed linen and bathrobes, have each order made by a specialist partner mill in South India, inspect it to AQL 2.5 and ship it from Cochin or Vizhinjam as exporter of record.
The Operations Manager owns everything between a confirmed order and a container on the water. You run the partner-mill panel, keep production on calendar, make sure packing matches the buyer's spec and get the export documents right the first time. The founders sell; you deliver.
What you will do
- Run the partner-mill panel: 3 to 5 mills per product line, each with a scorecard for spec, shade, on-time delivery and audit status. Recommend when to add or drop a mill.
- Build a back-calculated production calendar for every order, from vessel cut-off back to yarn, lab dips and approvals, and chase it daily.
- Negotiate rates and lead times with mills and keep vendor rates current in the pricing system.
- Plan inline and final inspections with the QC lead in Erode and act on what they find.
- Own packing and labelling to buyer spec: cartons, inserts, care labels, barcodes and shipping marks.
- Book freight with forwarders and prepare export documents: commercial invoice, packing list, certificate of origin and bill of lading follow-through.
- Host buyer visits and video calls at the mill running their order.
- Keep every order, task and document in the CRM, not in WhatsApp and Excel.
What you bring
- 5 to 8 years in a textile export house, buying office or home-textile mill, in merchandising or production.
- Working knowledge of terry towels or bed linen: GSM, thread count, shade bands, shrinkage, AQL.
- Has run orders end to end, including export documentation.
- Comfortable negotiating with mill owners in Tamil and English. Malayalam is a plus.
- Willing to travel to Erode, Karur and Tirupur two to four times a month.
- Happy to work in software every day.
Nice to have
- An existing network of mills and units in the Karur, Erode or Tirupur clusters.
- Experience with GCC hotel or laundry buyers.
- Has managed one or two people.
Your first 90 days
- Month 1: meet every partner mill, take over all live orders and their calendars.
- Month 2: scorecards filled for each mill, freight and documents handled without founder help.
- Month 3: on-time shipment rate tracked and reported each week, first mill review done.
What we offer
- Pay: ₹50,000 to ₹90,000 per month, based on experience.
- A seat close to the founders. You see every order, buyer and decision, not a slice of it.
- Work that ships to hotels, laundries and retailers in the GCC, Europe and beyond.
- Modern tools: one CRM for leads, orders, QC and documents, with AI drafting built in.
- Clear growth paths as the export house adds lines and markets.
Hiring process
- Application review within 5 working days.
- 30-minute call with the founder.
- Practical test: plan a production calendar for a real (anonymised) order.
- Meet the team in Thrissur, references, offer.
